Reconnecting through CLO - an example

Getting back in touch

Jackie was evacuated to Houston after a hurricane and is looking for her father Charles from New Orleans.

She calls the CLO number from the apartment where she is staying and enters her father's old home phone number. Jackie leaves a voice message for Charles saying where she is and how to contact her and she listens to see if Charles has already left his own message.

Charles calls the CLO number from the shelter where he is staying and enters his old home phone number. He hears Jackie's message with her current phone number, writes it down, hangs up, and calls Jackie right away in her apartment in Houston.

Jackie and Charles talk and later are reunited. Charles leaves the shelter and joins Jackie in her apartment.

Later, both Jackie and Charles call CLO and leave updated messages for other family members and friends to let them know they're OK and how to reach them.