Frequently asked questions

How can CLO help me find hurricane evacuees and other disaster survivors?

With Contact Loved Ones, you can call from any telephone and leave voice messages for missing family and friends. When they call in, they hear your message and how to contact you and they can call you back.

If I'm an evacuee or my usual telephone still isn't working, how can I let people know I'm OK?

With Contact Loved Ones, you can call from any telephone and leave voice messages for your family and friends. When they call in, they hear your message with information about your current location, how you're doing, and how you can be reached.

How can CLO help reunite pets with their owners?

Using the pet owner's old phone number, shelters can leave information about the location of a pet and when the owner calls in, they will hear the message and know where to call. If an owner is first to call, they can leave their contact info and when a caretaker of a pet calls in, they will hear the owner's message and contact them. For further assistance in locating a pet, e-mail Anita at No Animal Left Behind.