How to use our free telephone-based service

In or after a hurricane, earthquake, or other disaster:

  • If you can't reach family members or friends, call the number below and listen carefully to the instructions. You will be able to leave voice messages for your loved ones and check if they have left a message.
  • If people can't reach you, call the number below and listen carefully to the instructions. You will be able to leave a voice message for family members and friends looking for you and check for messages they may already have left for you.
When you call in, use your telephone keypad to enter an old phone number from before the storm, either yours or those of the family and friends you wish to contact. You will not be entering your current contact number in the beginning of the call, but please speak it when you leave your voice message.

    To reach the free Contact Loved Ones telephone service

        from within the US, dial           1-443-992-4890 

        from outside the US, dial         1-443-992-4890

    Please note that during emergencies we may experience heavy call volumes. If our telephone number is busy, please check this page for alternate numbers or try calling again later. Thanks.